Terms of Service

Terms of Service – THE MARO SHOP

OVERVIEW

Welcome to THE MARO SHOP (“we”, “us”, “our”). THE MARO SHOP is an online store operated by PNLBEAUTY. We provide products, content, features, and services (collectively, the “Services”) through our website www.themaroshop.com.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to you. By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), as well as our other store policies, including our Refund Policy, Shipping Policy, and Privacy Policy.

If you do not agree to these Terms, please discontinue use of the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained consent to allow any minor dependents to use the Services. You agree to provide accurate, current, and complete information, including billing, shipping, and contact details.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.


SECTION 2 – PRODUCTS & INFORMATION

We make reasonable efforts to display product information accurately. However, product colors, textures, or appearance may vary depending on your device or display settings.

Product descriptions, availability, pricing, and specifications are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.


SECTION 3 – ORDERS & PURCHASES

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our discretion. Orders are confirmed only after successful payment processing.

Once an order has been processed or shipped, changes or cancellations may not be possible. All purchases are intended for personal use only and not for resale or commercial distribution.


SECTION 4 – PRICING & PAYMENTS

Prices, promotions, and discounts are subject to change without notice. The price charged will be the price displayed at checkout.

Prices do not include customs duties, import taxes, VAT/GST, or similar charges unless explicitly stated otherwise. You authorize us to charge your selected payment method for the total order amount, including shipping where applicable.


SECTION 5 – SHIPPING & DELIVERY

Orders are typically processed within 1–3 business days. Estimated delivery times vary by destination and shipping method.

Once an order is handed over to the carrier, the risk of loss passes to the customer. We are not responsible for delays caused by carriers, customs authorities, or events beyond our control. Full details are available in our Shipping Policy.


SECTION 6 – RETURNS & REFUNDS

Returns and refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms. Please review that policy carefully before placing an order.


SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and design, is owned by THE MARO SHOP or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.


SECTION 8 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links that we do not control. Such tools and websites are provided “as is” and “as available”. Your use of them is at your own risk.


SECTION 9 – ROLE OF SHOPIFY

THE MARO SHOP uses Shopify as an e-commerce platform. However, all sales, transactions, customer service, returns, and refunds are handled directly by THE MARO SHOP.

Shopify is not the seller of record and is not responsible for any issues related to your purchase.


SECTION 10 – PRIVACY

Your personal information is processed in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to such processing.


SECTION 11 – FEEDBACK & USER CONTENT

If you submit reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, worldwide license to use such content for business purposes, provided it does not infringe third-party rights.


SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if necessary.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes or to violate any laws, infringe intellectual property, transmit malware, or interfere with site security. We reserve the right to terminate access for violations.


SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time for violations of these Terms. Provisions relating to intellectual property, liability, and governing law will survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, THE MARO SHOP shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless THE MARO SHOP and its affiliates from any claims arising from your breach of these Terms.


SECTION 18 – SELLER IDENTITY & PLATFORM ROLE

THE MARO SHOP (operated by PNLBEAUTY) is the sole seller of record for all products sold on this website.

Shopify provides the technical platform only and is not a party to the sales contract.


SECTION 19 – INTERNATIONAL SALES & CUSTOMS

International orders may be subject to customs duties, taxes, VAT/GST, or other charges imposed by the destination country.

Such charges are the responsibility of the customer and are not included in the purchase price unless explicitly stated.


SECTION 20 – CONSUMER RIGHTS & LOCAL LAW

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable local laws.

If mandatory consumer protection laws apply in your jurisdiction (including the European Union), those laws shall prevail where applicable.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the Republic of Korea. Any disputes shall be subject to the exclusive jurisdiction of the courts of Incheon, Republic of Korea.


SECTION 22 – CHANGES TO TERMS

We may update these Terms from time to time by posting revisions on this page. Continued use of the Services constitutes acceptance of the revised Terms.


SECTION 23 – CONTACT INFORMATION

For questions regarding orders, payments, shipping, returns, or disputes, please contact us:

THE MARO SHOP (Operated by PNLBEAUTY)
Email: contact_cs@themaroshop.com
Phone: +82-10-7669-2147
Address: 20, Convensia-daero 42beon-gil, 302-1102, Yeonsu-gu, Incheon 22001, Republic of Korea
Business Registration No.: 176-26-01534